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Our Privacy Statement

Privacy Policy

AOC (UK) Ltd (we, us, our) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), we are the data controller. Our registered office address is Factory Lane, Brantham, Manningtree, Essex CO11 1NH.

Information We May Collect From You

We may collect and process the following data about you:

Information that you provide by filling in forms on our site www.cmsresins.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

To estimate our audience size and usage pattern.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Please note that any advertisers that we may use from time to time may also use cookies, over which we have no control.

Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA, who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses Made of the Information

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.

 

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form or registration form).

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

Disclosure of Your Information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at salesuk@aoc-resins.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to salesuk@aoc-resins.com.

GDPR

This policy details how AOC (UK) Limited uses and protects any information provided to them. AOC (UK) Limited. This privacy statement covers all data provided by our customers and suppliers for routine business transactions and any information provided on our website www.aoc-resinsuk.co.uk.

AOC (UK) Limited complies with the principles of the General Data Protection Regulation when dealing with all data received, this policy demonstrates our commitment to ensure your right to privacy is protected and outlines our practices for handling personal information.

Updates to this policy will be published via our website.

Customer and Supplier Information.

AOC (UK) Limited only collects customer data provided directly to us. The personal data we hold on our system is limited to the information provided by your company on the customer and supplier set up forms. This is the basic information required to process your orders and manage your account. With your agreement we may choose to email you update on our products and services which we think may be of interest to you.

You can choose to stop receiving this marketing information at any time by emailing GDPR@aoc-resins.com

Website Inquiries

AOC (UK) Limited only collects data provided directly to us from visitors who have completed a Contact Form or have emailed us directly: salesuk@aoc-resins.com

When you complete a Contact form, we collect the following information: this is the basic information required to respond to your Inquiry

Our website may contain links to websites of interest. If you use these links to leave our site, you should note that we do not have any controls over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites as they are not governed by this privacy statement.

The AOC (UK) Website uses cookies. A cookie is a file which asks permission to be placed on your computer’s hard drive. Once agreed, the file is added and the cookie analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Data security

We are committed to ensuring that your personal information is secure. We have physical, electronic and managerial procedures in place to safeguard and secure the information we collect on and offline.

Third Party Partners

We only share data with partners that comply with the General Data Protection Regulation.

Controlling your personal information

If you believe that any information we are holding on you is incorrect or incomplete, please contact us and we will correct any information found to be incorrect.